Can I change the delivery address on my order?
Before dispatch, message us and we will update it; after dispatch, the courier can redirect within the same emirate.
Before dispatch
Message us on WhatsApp with your order number and the new address. We update the order before it leaves.
After dispatch
Reply to the courier's delivery message, or ask us, to redirect the parcel. Redirection is possible within the same emirate; a different emirate may add a day.
For future orders, keep your addresses up to date under Settings → Delivery Addresses.
Was this answer helpful?