What if I received a damaged or faulty item?
Tell us within 7 days of delivery with a photo; we collect the piece at our cost and replace or refund it.
A damaged or faulty piece is on us.
- Message us on WhatsApp or email hi@wearon.co within 7 days of delivery, with your order number and a photo of the issue.
- We arrange collection at our cost.
- You choose a replacement of the same piece or a full refund to your original payment method — including any delivery charge paid.
Faulty items are never subject to the 7-day change-of-mind conditions.
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